How To Leave Tip For Hotel Housekeeping – They are a necessary evil. And yet…it’s strange that so many hotels in the US leave an envelope in your room, encouraging you (forcing you?) to notify your housekeeper.
I understand the need for it, as it’s easy to forget – or overlook – tipping someone you’ll probably never see (and gratuities are often part of a housekeeper’s general compensation). But it seems so tacky. Nobody likes it when a bellman or doorman stands there with his hand out, and the “begging envelope” is just as ungracious.
How To Leave Tip For Hotel Housekeeping
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That’s why I laughed out loud with delight when I saw the housekeeping gift envelopes in the rooms at The Inn at Manchester in Manchester Village, VT.
Gifts To Tip Housekeeping Staff While On Vacation
What is the lesson here? With a little love and thought, you can find ways to make common guest touch points make a lasting, positive impression. And you can’t “fake” something personal… if you put love into it, that’s what will shine through.
Case in point: I saw this envelope when I was visiting the property with other Redpoint staff for a site-only tour. And even though I wasn’t staying in the room, I wanted to tip Alice and Ade … just for being cute.
We can’t help it: we are practical. And we love helping people learn. So the mission of this blog is to share little bits of advice, drawn from our wide experience as marketers, advisors, and trainers of tourism and hospitality businesses around the world. Our main blog writer is Head of agency Christina Miranda. Want her to speak at your next event? Learn more.
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Tipping Etiquette: A Guide For Travelers
A sought-after keynote speaker in the travel industry, Chris has delivered entertaining and unforgettable presentations to tourism audiences around the world. Speaking expertly on topics such as strategic budgeting, guest service, holistic marketing, social media marketing, branding, innovation, and more, Chris has graced the stage for the Chief Marketing Officer International Destinations Summit, the American Bus Association’s Annual Market & Conference , the International Association of Amusement Parks and Attractions Annual Conference, the Maine Hospitality Summit, the Newfoundland & Labrador Hospitality Annual Conference and many more.
She is renowned in the industry for bringing elements of surprise and joie de vivre to her keynote presentations, whether it’s flying 875 cupcakes to Newfoundland, crafting a unique beer to New England, bringing an eight-piece jazz band to Vermont, or an elaborate wedding cake for Maine. You can watch some of her top antics here.
An experiential travel junkie with a cool head in a crisis, Chris has a long history of leading some of Redpoint’s most high-profile marketing and consulting work…from the obscure and quirky to the deadly serious. Her management of the crisis communications response for Simon Pearce following the devastation of Hurricane Irene in Vermont scored an Adrian Platinum Award, while her creation of the Innkeeper for a Day program for the New England Inns & Resorts Association saturated national media with multiple broadcast segments (including a five-minute segment on TODAY) and a host of editorial coverage through nationally syndicated stories and features. A variety of organizations and brands in the travel industry have benefited from her marketing expertise including Six Flags Great Adventure, Princess Cruises, Tufenkian Heritage Hotels (Armenia), Collette Vacations, New Hampshire Tourism, Denihan Hospitality Group, Smooth Ambler Spirits, Staybridge Suites Hotels, VisitBritain, Grenada Tourism Board, PEI’s Best Golf, and many more.
Chris spends most of his time these days running Redpoint and being the voice of our marketing education blog and author of our popular travel industry marketing newsletter Tickled Red. But she often steps back into client service when specific consulting and training projects call for her expertise. She is the Best Practices Educational Mission leader for Taste of Nova Scotia, has led the development of strategic planning for the Vermont Attractions Association, as well as leadership training for Smuggler’s Notch Resort and guest service program development for Killington Resort.
Americans Aren’t Tipping Enough At Hotels
Fun fact: she is also the Principal Consigliere of the famous jazz band The Hot Sardines and has brought her love of music to Redpoint by founding our Live at Redpoint concert series.
Named one of the Top 25 Unconventional Minds in Hospitality Sales and Marketing by HSMAI, Vickie’s roots in PR and tourism marketing run deep and span every part of the hospitality industry possible. Her advice has been featured in leading business media from Entrepreneur magazine to Crain’s New York Business, numerous travel industry media, and even a full chapter in a popular university marketing textbook,
With more than 40 years’ experience in tourism marketing, Vickie has a number of Adrian Platinum Awards to her credit for clients ranging in size from the world-renowned Cunard Line to the well-known Offshore Sailing School locally. In her career, she has represented almost every major US cruise ship (and a few European ones as well) and has become known for organizing high profile international events. Her guidance from the
Anniversary of Princess Grace’s death – for the Principality of Monaco led to PR success as a stunning eight-page glamor feature in Town & Country. And her leadership in the launch of New York’s Brooklyn Cruise Terminal with Cunard Line led to unprecedented front page coverage (among other things), above the fold coverage in the New York Times twice in one day…morning and evening edition.
As Hotels Like Hilton Make Daily Housekeeping Optional, Will It Damage The Hotel Product?
In addition to her practical and strategic planning expertise, what clients love most about Vickie is her endless and constant generation of creative ideas. She is the brains behind the Saint Lucia Chocolate Heritage Trail, the Woodstock Inn & Resort’s Tomato Whisperer, and the wildly successful Paint the Town Red program for Kennebunkport, Maine’s winter marketing platform. The staff at Redpoint regularly tap her for brainstorming and creative sessions, and you can find the germ of “Vickie’s idea” within the DNA of many of Redpoint’s client initiatives. She created the Sleep Concierge at The Benjamin, the Foliologist at Tauck, the legendary Consumer Advocate at ASTA, and even had Cunard Line’s Queen Mary 2 deliver the first author-signed copy of J.K. Rowling’s
Throughout her career, she has led programs for major brands and destinations such as Hyatt Hotels & Resorts, Best Western International, Visa USA, Finnish Tourist Board, Loews Hotels, Tropicana Resort & Casino Atlantic City, Raffles Hotels & Resorts, Swissotel Hotels & Resorts , Air Jamaica, The Broadmoor, Perillo Tours, Royal Caribbean International, the Venice Simplon-Orient-Express, and many more.
For the record, she’s also our Chief Doodler, and no piece of paper is safe from her artistic creations when she’s around. See how she sparked an entire Redpoint trend, including our very own coloring book available on Amazon.com.
At Redpointer since 2013, Ross leads the team for all of our digital programs and many of our integrated programs. Clients love his ability to translate complex and elusive digital concepts into layman’s terms. It fosters better decision-making and collaboration when clients are fully engaged in processes and outcomes.
Marriott Hotel Chain Pushes The Envelope On Housekeeper Tipping
That is also what makes him an excellent coach. He is frequently called upon by industry associations and DMOs around the world to educate their stakeholders on digital marketing strategies and trends. From the Prince Edward Island Tourism Industry Association to the Saint Lucia Tourism Board, he is often tapped to speak on topics such as email marketing, PPC & SEO, social media, and more. He’s also one of the founding organizers of the US Tour Operators Association’s Annual Digital Marketing Academy, and when he leads his own Redpoint Marketing Boot Camps, they’re always sold out.
Ross has led the design and development of countless travel and hospitality industry websites for clients such as Learning Journeys, Hotel on North, and Common Man Restaurants, just to name a few. As well as overseeing the complex digital campaigns for many Redpoint clients (like this one to launch the stunning Barn on the Pemi event venue), Ross also leads our digital audits. These include deep diving into a client’s digital ecosystem to evaluate strengths, weaknesses, opportunities and threats.
Ross often lends his digital expertise to Redpoint’s integrated client programs… strengthening the power of PR, rebranding, and multi-channel initiatives with strategic digital components (and sometimes, training). Whether they are educating Discovery Map International franchisees, organizing online audits to develop the new brand site for the Miramichi River Tourism Association, or supporting the Travel Bucket List Bracket Sweepstakes for the Tour Operators Association US, Redpoint clients rely on Ross programs to shepherd to a. successful goal line.
A keen golfer with a well-known love of coffee, Ross was Marketing and E-commerce Director for luxury home decor company Simon Pearce and international footwear company New Balance before joining Redpoint. Fun fact: Ross was our client at Simon Pearce for a number of years before jumping the agency fence to join Redpoint. So we go waaaaaaaay back.
To Tip Or Not To Tip
Gina brings nearly 15 years of PR and media experience to her role as Vice President at Redpoint. Since joining us in 2010, she has become well known in the industry as an expert in travel and tourism PR. She is beloved by the North American media and has deep relationships with influential journalists
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